Elite Play values the privacy and personal data protection of its users. This Privacy Policy describes how we collect, use, store, and protect information when you use the Elite Play application, the official website, or any related platform services.
By using our services, the user declares that they are aware of and agree with the practices described in this Privacy Policy.
1. About Elite Play
Elite Play is a sports technology platform that enables the capture, generation, and delivery of replays and audiovisual content from sports activities carried out in arenas, courts, and sports facilities equipped with the Elite Play system.
2. Information We Collect
We may collect different types of information to provide and improve our services.
2.1 Information provided by the user
When the user creates an account or uses certain application features, we may collect:
- Name
- Email address
- Phone number (when provided)
- Profile photo
- Nickname or username
- Support communications
2.2 Automatically collected information
While using the application, some information may be collected automatically:
- IP address
- Device identifier
- Device model
- Operating system
- Application version
- App usage data
- Date and time of access
- Crash and error logs
This information is used to improve platform operation, performance, and security.
2.3 Sports audiovisual content
The platform may record or process audiovisual content related to sports activities, including:
- Match videos
- Play replays
- Sports highlight clips
- Images captured by cameras installed in partner sports arenas or courts
This content is automatically generated by the system from sporting events recorded at partner facilities.
3. Use of Information
The collected information may be used to:
- Operate and maintain the application
- Enable access to sports videos and replays
- Provide audiovisual content to users
- Enhance user experience
- Develop new platform features
- Analyze system performance and stability
- Detect technical faults
- Prevent fraud or improper platform use
- Comply with legal obligations
4. Information Sharing
Elite Play does not sell personal data.
Information may only be shared in the following situations:
- With technology infrastructure providers
- With cloud storage and processing services
- With application performance analytics tools
- When required by law or competent authority
- To protect the legal rights of the company
All technology partners are required to adhere to security and confidentiality standards.
5. Third-Party Services
The application may utilize third-party services to operate and improve the platform, including:
- Cloud infrastructure
- Usage analytics tools
- Crash monitoring systems
- Media storage services
These services maintain their own privacy policies.
6. Data Storage and Retention
Personal data will be stored only for the period necessary to:
- Provide platform services
- Comply with legal obligations
- Resolve disputes
- Maintain system security
Audiovisual content may be stored temporarily as required for service operation.
7. Information Security
We implement suitable technical and organizational measures to safeguard personal data, including:
- Data encryption
- Restricted access controls
- Security monitoring
- Protection against unauthorized access
Despite these efforts, no system can guarantee absolute security.
8. Image Rights
When accessing sports facilities equipped with the Elite Play system, users acknowledge that images and videos may be automatically captured by installed cameras for the purpose of generating replays and sports content.
The use of these images takes place exclusively within service functionalities, such as:
- Generating sports replays
- Sharing game highlights
- Making videos available to users participating in the sports activity
Should a legal need arise to restrict or remove images, the user may request a review via the contact channels indicated in this policy.
9. Children's Privacy
The application is not directed at children under the age of 13.
We do not knowingly collect personal data from children without parental or legal guardian consent.
If it is determined that data from minors was inadvertently collected, such information will be promptly removed.
10. Links to External Services
The application may contain links to third-party websites or services.
Elite Play is not responsible for the privacy practices of external services.
We encourage users to review the privacy policies of any third-party websites they visit.
11. LGPD and Data Protection Compliance
Elite Play complies with the principles of applicable personal data protection laws (including Brazil's General Data Protection Law - LGPD and international standards).
Personal data is processed in accordance with the principles of:
- Purpose
- Adequacy
- Necessity
- Security
- Transparency
- Accountability
12. Legal Basis for Data Processing
Personal data processing carried out by Elite Play is founded upon the following legal bases:
- Contract performance or provision of service requested by the user
- Legitimate interest in improving the platform
- Compliance with legal or regulatory obligations
- User consent when required
13. Data Subject Rights
Under applicable data protection legislation, the user is entitled to the following rights regarding their personal data:
- Confirmation of the existence of data processing
- Access to personal data
- Correction of incomplete, inaccurate, or outdated data
- Anonymization, blocking, or deletion of unnecessary data
- Data portability
- Deletion of personal data processed with consent
- Information regarding third-party data sharing
- Revocation of consent
Requests may be submitted through the contact details provided below.
14. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in legislation, services, or platform practices.
When material changes take place, we will notify users through the application or official website.
15. Contact
For questions or requests regarding this Privacy Policy, please contact us:
16. Content Removal Requests
Users or individuals identifiable in content captured by the Elite Play system may request a review for removal or restriction of specific content, particularly involving:
- Image and likeness protection
- Minors
- Sensitive or potentially harmful circumstances
Each request will be assessed individually, taking into account applicable rights and the sporting purpose of the recording.
17. International Data Transfers
Elite Play may store or process data on servers located in different countries.
By using platform services, the user acknowledges that their data may be transferred and processed outside their home country, always upholding appropriate data protection standards and governing laws.
18. Content Use and Sharing
Audiovisual content generated through the Elite Play platform may be viewed, downloaded, or shared by users via application features.
Elite Play operates solely as the provider of technology for capturing and delivering sports replays, and is not liable for third-party use of content once shared outside the platform.
Should content be identified that violates applicable law or third-party rights, Elite Play reserves the right to take appropriate action, including material restriction or removal.
